In-Store Shopping Policies

Due to the COVID-19 outbreak, masks are required at all times during in-person shopping. We are following recommended CDC guidelines and request that customers practice social distancing amongst one-another.

Returns

Returns are accepted within fifteen days of the original purchase with a receipt. Returns are only accepted with a receipt and in-tact items. Damaged plants will not be accepted unless it is clear the damage came from our care. After fifteen days, all sales are final.

Exchanges

Exchanges are accepted with a receipt. Exchanges without a receipt may be made for the current price of the merchandise being exchanged. Any exchanges must be made within 15 days of the original purchase. Balance differences will be issued as a store credit.

Delivery

We can deliver locally upon request, within Florence (in-town) and Timmonsville delivery is a $10 flat fee. Delivery within our area regionally is as follows: Lynches River - Effingham $15, CCSC - Darlington - Lamar - Quinby $20, Lynchburg - Dovesville $25, Hartsville - Marion - Sumter - Kingstree - Lake City - Mullins - Manning - Scranton $40, Dillon $50.

 

Online Shopping Policies

Returns

Returns are accepted within fifteen days of the original purchase with a receipt. Returns are only accepted with a receipt and in-tact items. Damaged plants will not be accepted unless it is clear the damage came from our care. After fifteen days, all sales are final.

Exchanges

Exchanges are accepted with a receipt. Exchanges without a receipt may be made for the current price of the merchandise being exchanged. Any exchanges must be made within 15 days of the original purchase. Balance differences will be issued as a store credit.

Delivery

We can deliver locally upon request, within Florence (in-town) and Timmonsville delivery is a $10 flat fee. Delivery within our area regionally is as follows: Lynches River - Effingham $15, CCSC - Darlington - Lamar - Quinby $20, Lynchburg - Dovesville $25, Hartsville - Marion - Sumter - Kingstree - Lake City - Mullins - Manning - Scranton $40, Dillon $50.

Curbside pick-up

1. After you have selected a style, size, and/or color for purchase. If your item is available, choose PICK UP IN-STORE to add it to your cart.
2. You will receive a notification email when your order is ready. Remember to wait for this email before heading to the store!
3. Please refer to the pickup location listed on your Ready to Pickup Notification you received via email. If a location is not indicated, any sales associate will be happy to help you.

Most in-stock items are available for pickup within 48 hours. Once every item is ready for pickup, you will receive a Ready to Pickup Notification and your selected method of payment will be charged. We will hold your order for 2 days. Orders not picked up within this time frame will be cancelled and refunded to the original method of payment.

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