In-Store Shopping Policies

Returns

Returns are accepted within fifteen days of the original purchase with a receipt. Returns are only accepted with a receipt and in-tact items. Damaged plants will not be accepted unless it is clear the damage came from our care. After fifteen days, all sales are final.

Exchanges

Exchanges are accepted with a receipt. Exchanges without a receipt may be made for the current price of the merchandise being exchanged. Any exchanges must be made within 15 days of the original purchase. Balance differences will be issued as a store credit.

Delivery

We can deliver upon request, shipping prices are as follows...

Local (regular size item)
Florence and Timmonsville ($10), Lyches River and Effingham ($15), CCSC, Darlington, Lamar, and Quinby ($20), Lynchburg and Dovesville ($25), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($40)

Local (large assortment of items)
Florence and Timmonsville ($15), Lyches River and Effingham ($20), CCSC, Darlington, Lamar, and Quinby ($25), Lynchburg and Dovesville ($30), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($45)

Local (large item)
Florence and Timmonsville ($20), Lyches River and Effingham ($30), CCSC, Darlington, Lamar, and Quinby ($40), Lynchburg and Dovesville ($50), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($80)

Local (large item, requiring 2 staffmembers)
Florence and Timmonsville ($50), Lyches River and Effingham ($60), CCSC, Darlington, Lamar, and Quinby ($70), Lynchburg and Dovesville ($80), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($90)

Fountain assembly is not included in the delivery cost, assembly fee for all fountains is $85.

Online Shopping Policies

Returns

Returns are accepted within fifteen days of the original purchase with a receipt. Returns are only accepted with a receipt and in-tact items. Damaged plants will not be accepted unless it is clear the damage came from our care. After fifteen days, all sales are final.

Exchanges

Exchanges are accepted with a receipt. Exchanges without a receipt may be made for the current price of the merchandise being exchanged. Any exchanges must be made within 15 days of the original purchase. Balance differences will be issued as a store credit.

Delivery

We can deliver upon request, shipping prices are as follows...

Local (regular size item)
Florence and Timmonsville ($10), Lyches River and Effingham ($15), CCSC, Darlington, Lamar, and Quinby ($20), Lynchburg and Dovesville ($25), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($40)

Local (large assortment of items)
Florence and Timmonsville ($15), Lyches River and Effingham ($20), CCSC, Darlington, Lamar, and Quinby ($25), Lynchburg and Dovesville ($30), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($45)

Local (large item)
Florence and Timmonsville ($20), Lyches River and Effingham ($30), CCSC, Darlington, Lamar, and Quinby ($40), Lynchburg and Dovesville ($50), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($80)

Local (large item, requiring 2 staffmembers)
Florence and Timmonsville ($50), Lyches River and Effingham ($60), CCSC, Darlington, Lamar, and Quinby ($70), Lynchburg and Dovesville ($80), Hartsville, Marion, Sumter, Kingstree, Lake City, Mullins, Manning, Scranton, and Coward ($90)

Fountain assembly is not included in the delivery cost, assembly fee for all fountains is $85.

Curbside pick-up

1. After you have selected a style, size, and/or color for purchase. If your item is available, choose PICK UP IN-STORE to add it to your cart.
2. You will receive a notification email when your order is ready. Remember to wait for this email before heading to the store!
3. Please refer to the pickup location listed on your Ready to Pickup Notification you received via email. If a location is not indicated, any sales associate will be happy to help you.

Most in-stock items are available for pickup within 48 hours. Once every item is ready for pickup, you will receive a Ready to Pickup Notification and your selected method of payment will be charged. We will hold your order for 2 days. Orders not picked up within this time frame will be cancelled and refunded to the original method of payment.

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